Contact Our Team
Support is available to help with questions about accounts, verification, technical problems or general feedback. If you have queries relating to Pink Lady account closure or legacy access, our team can advise on next steps and data requests. For issues referencing historical PinkLady records, please get in touch and we will assist with account queries, refund requests or troubleshooting. We aim to respond promptly and direct you to the right department for a quick resolution.
| Department | Contact |
|---|---|
| Customer support | [email protected] (accounts, verification, technical issues; typical reply within 48 hours) |
| General enquiries | [email protected] (company enquiries, complaints; corporate and press) |
| Affiliate enquiries | [email protected] (affiliate sign-up, tracking, commission queries) |
| Phone | +44 20 7946 1823 (Mon-Fri, 09:00-18:00; call-back option available) |
| Working hours | Mon-Fri, 09:00-18:00 (GMT) |
Contact Us by Email
Email is our preferred contact method for detailed requests, account-related issues, or situations needing explanations or documents. Please email [email protected] with a clear subject line and up-to-date contact details so we can process your enquiry without delay. Attach any relevant files and include your account reference where applicable to speed up verification and resolution.
Contact Form
Response Time
At Pink Lady our support team aims to respond promptly to all enquiries. Most messages are answered within one business day, while more complex matters, such as payment investigations or security checks, may take longer depending on their nature. If you need an update, contact support and PinkLady will keep you informed until the issue is resolved.
Feedback
At Pink Lady we welcome your feedback, suggestions and ideas to improve the site. Send comments about games, payments or usability and our team will review them carefully. We use player input to refine features, fix issues and shape future updates. Thank you for helping PinkLady make the experience clearer and more reliable for all UK players.